This is just my opinion. My experience and thoughts on the matter of how millions of qualified workers are unable to get the millions of jobs that are available out there. For me, this is the cold, hard, motherboard truth. I have been unemployed for 20 months. I have applied to hundreds of jobs that I felt I was qualified, well qualified and even marginally qualified to perform over these months. But for all my efforts, I have been on THREE interviews and received (maybe) a dozen "thanks for playing" emails. Hours upon hours have been spent at my computer filling out applications that each take a minimum of thirty to forty minutes to complete before submitting them to... to whom? Who gets these incredibly lengthy applications? Who even SEES my (very well designed) resume?
The answer?
Probably no one.
Once you wipe the sweat from your brow and nervously check the "I'm not lying about this" box and then, with a little more confidence, the "here goes everything" button, your life's work history gets sucked into a black hole of key words and over-scrutinization of purported skills sets. Your resume, my resume, is junked within seconds of submission and you get no say in the matter. No defense. You and I are reduced to numbers in a propitiatory algorithm designed to see you as DATA... and nothing more. There is no personality. Oh wait! There's that personality test I took for STAPLES to see if I could handle working in the copy/print area! Forget that I have over five years of working for a leading MFP manufacturer. THAT, apparently counts for nothing. I didn't even have a chance. I didn't get a call. I only got a confirmation email. But I digress.
I became acutely aware of this black hole last year when I tried to apply for a job at a temp agency. The job was working FOR the agency in an counseling type position. I submitted my resume online and then, after a day, went directly to the office with my printed resume, hoping to TALK to someone about the position. I think the kids are calling it "follow-up". The office was empty with the exception of two employees (that I could see). After waiting for a few minutes, one of the women finally came up to me and asked what she could do for me.
"Hi! My name is Steven Schmid. I applied for the counselor job here the other day and wanted to come in and introduce myself. Give you a hard copy of my resume and maybe talk to someone a little more about the position."
(Not introducing herself) "Oh, did you apply online?"
"Well, yes, but I thought..."
(Interrupting) "You have to submit your resume and fill out the application online."
"Oh, I know. I did. I just wanted to drop off some hard copies of my resume for you..."
"We don't accept paper resumes here. All applications go through headquarters and then they send us qualified applicants."
"..."
"SO, you'll just have to wait to hear back from someone. Okay?"
"...Okay."
"Okay. Thanks! Bye!"
I walked out of the building stunned. A temp agency that doesn't accept paper resumes? Also, I'm fantastically qualified for this position. Had I been able to TALK to SOMEONE about my four years of experience at The William T. Cahill Center for Experiential Learning and Career Services in college, all the teaching classes I've taken and the amazing references I have to kick the crap out of this job and help other people find work, I would not be writing this entry right now.
But, I am. The faith that corporations and businesses put into outsourcing the work that human resources SHOULD BE DOING is nauseating. People are no longer deciding if you are qualified, or even COULD be qualified with minor training. Bots take a buzz saw to your data and look at the words, not the work, and certainly not the person who has done the work. Now, don't misunderstand, I've played the keyword game. I follow the rule of putting in words and phrases from the job description. Words and phrases from the company's website. Words and phrases that clearly explain, exemplify and freaking sound the trumpets as to what, exactly, I have done and can do for a business. The bots don't like it. Not. One. Bit. What more do you want from me? I cannot continue, personally, to fill out dozens upon dozens of applications that tell me to attach my resume AND THEN TELL ME TO PARSE OUT EVERY LITTLE DETAIL IN SEPARATE TEXT BOXES. Obviously, this is where the bots come in. The fact that you attached your resume means nothing to the bot (or maybe it does, who knows?) because the resume is only there in the SMAAAAAALL chance that the bot approves (based on the obscenely high criteria of meeting 100% of the the job description) your application and it is THEN, MAYBE, sent to a real, live, human bean.
Gone are the days of monster.com, where employers actually GOT your resume. I, honestly, would prefer a person skimming my resume at this point as opposed to the reality of the system these days. I know I am not alone in my frustration. The good, hard-working people of this country deserve better than to be picked apart by a program that will never know your dedication, your drive, your ambition and your character. There are millions that could care LESS about which President will create more jobs BECAUSE WE CAN'T GET TO THE ONES THAT ARE AVAILABLE NOW!
Society has become too reliant on programs to do our jobs for us. In this OH-so important area, it's time to cut back. If we want to put America back to work, then businesses need to put work into finding the people FOR the work and stop relying on what a computer tells you. Now, you may counter with, "Well, isn't that what the computer is doing? Finding the best and brightest?" No. It's searching for words. Words, words, words. How can I ever prove myself against the next person if my resume never sees the light of day as a printer slowly spits ink onto some crappy all-purpose copy paper? If you don't accept paper resumes, how can you know who is TRULY interested as opposed to someone just blindly schlepping out applications on their lunch break AT THEIR OFFICE? You can't. And it's not going to change. It won't change because the chain has become too short and far too strong to cut.
So, good luck, out there in unemployment land! Don't worry too much about that personality quiz you just took for Dunkin' Donuts...
It's only your life.